Perceived value of loyalty programme service quality dimensions in South African banks and their effect on customer satisfaction and loyalty

dc.contributor.advisorDr. N P Zungu; Dr K Corbishley
dc.contributor.authorCele, N B
dc.date.accessioned2023-05-30T12:43:07Z
dc.date.available2023-05-30T12:43:07Z
dc.date.issued21-Jul-21
dc.deptHuman Resourcesen_US
dc.facultyFaculty Of Management Sciencesen_US
dc.identifier.urihttps://crdb.dut.ac.za/handle/123456789/2541
dc.levelMen_US
dc.qualificationDegree of Master of Human Resourcesen_US
dc.titlePerceived value of loyalty programme service quality dimensions in South African banks and their effect on customer satisfaction and loyaltyen_US
dc.typeThesisen_US

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