Retail Services Quality: A Comparison Between Management And Customer Perception At A Selected Supermarket Chain In Kwa-Zulu Natal, South Africa.

Prof J.P. GovenderNoel, D2023-05-302023-05-3011/26/2020https://crdb.dut.ac.za/handle/123456789/2946Retail Services Quality: A Comparison Between Management And Customer Perception At A Selected Supermarket Chain In Kwa-Zulu Natal, South Africa.Thesis